Pay Water Bill

Need help or more information regarding your water bill?

Contact the Dare County
Water Department

Phone: 252.475.5990

Paying Your Water Bill

  • Pay Online

    Utility bill payments must be made not less than 24 hours prior to a due date or disconnection date to allow sufficient time for processing.

    Payments made less than 24 hours prior to 12:01 AM on the due date or disconnection date may not be processed in time to prevent late charges or disconnection of service for nonpayment of the bill.

    Example #1: If your due date is the 22nd of the month, you should enter your payment no later than midnight on the 20th.

    Example #2: If your disconnect notice states "Pay before shutoff date of 08/08/2011," you should enter your payment no later than midnight on the 6th. You must pay at least the minimum amount due as shown on the disconnect notice to avoid disconnection.

    Online payments are processed by 8:00 AM each business day. If your payment does not appear on that morning's batch, your account may be subject to late penalties and/or disconnection of service.

    You can pay your water bill with a credit card online. You will need your account number OR customer number from the bill. A convenience fee of $3.95 with a transaction cap of $400 will be applied.
     
  • Pay By Mail

    Make checks payable and mail to:
    Dare County Water Department
    PO Box 1334
    Charlotte, NC 28201
    For income tax and other records, please retain the customer portion of the bill and/or your cancelled check. Due to the cost of postage, receipts will be mailed only if you send a self-addressed stamped envelope. Please retain your cancelled check as proof of payment.

  • Pay By Bank

    If you have automatic bill pay set up to pay your water bill from your bank account either checking or saving please allow up to ten days to receive and process payment. The banks may deduct these payments from your accounts immediately, then they will mail us a check through the mail for payment. We have found there is a delay sometimes in receiving and processing these payments in a timely manner. The online bill pay checks are sent for processing without the receipt stub so to minimized payment delays instead of sending these payments to Charlotte. please change remittance address and send directly to the Dare County Water Department, 600 Mustian Street, Kill Devil Hills, NC. 27948.

  • Pay By Phone

    You can pay your water bill with a credit card by calling toll free 1.888.272.9829. The jurisdiction code for Dare County is 3955. To use the automated system you will need the account number OR customer number from your bill. A convenience fee of $3.95 with a transaction cap of $400 will be applied.
     
  • Pay In Person

    You can pay your bill in person at any Dare County Water billing office. Payments by Visa, MasterCard, Discover, American Express, debit cards, checks and cash are accepted with no convenience fees.
     
For more information on Water Billing, please visit the Dare County Water Department