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Dare County Water Department 

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NEW CUSTOMER INFORMATION

Water service will be supplied to a convenient point near the street right of way line, where a meter shut-off valve and meter box will be placed by the county. Each customer will be responsible for the piping from the meter box to the area of intended use.

Every effort should be made to locate the meter box in accordance with the wishes of the customer. The customer should be aware, however, that field conditions may prevent location of meters exactly as requested. Those customers with a preference should attach a sketch to their water service application showing the preferred location along with the property line and/or mark the location conspicuously on the ground at the desired point.

In addition to cost per thousand gallon rates, all costs to new customers connecting to the Dare County water system shall apply as follows:


INITIAL IMPACT FEE

All new customers who connect to our water system create an additional impact on the amount of water we must produce to maintain our current level of service to our present and new customers. The costs to increase our ability to produce and store this additional water are a direct result of the impact from new customers and therefore are to be paid by the new customers. These fees (not to be confused with a Special Water Line Assessment) are referred to as Initial Impact Fees and are established as follows:

Residential: $2,500 per 3/4" unit or 3/4" initial impact unit

An "initial impact unit" shall equal one 3/4" initial impact fee charge computed as follows:

  1. Single Family Residence: One 3/4" initial impact unit (herein after IIU)
  2. Multi family: Condominiums, townhouses, cottage courts, apartments, duplexes, mobile homes and other types of multi family units are considered 1 IIU per habitable unit or $2,500 for each unit.
  3. Hotels, Motels, Campgrounds, and Mobile Home Parks: One IIU, $2,500 for each four individual habitable units (rooms) or four individual campsites.
  4. Larger size meter installations shall pay the increased IIU fees as follows:

1" = $3,000
1 1/2" = $3,500
2" = $4,000
3" = $5,000
4" = $6,000
6" = $8,000

Commercial: $2,500 per 3/4" unit or 3/4" initial unit.

  1. Laundries: 1 IIU for every five machines or portion thereof.
  2. Restaurants: 1 IIU for every twenty seats or portion thereof.
    (Example: 1" service - $3,000 / 20 = $150 / seat)
  3. Car Wash: 1 IIU for every two stalls or portion thereof.

NOTE: Should a potential water use of a commercial nature NOT be included in the list above, then the initial impact fee shall be based upon the size of the meter as listed above for Residential impact fees.


CONNECTION FEE

When new customers connect to our water system, it requires that time and materials be expended by us to physically connect the piping to the water main. This includes the cost of a meter, meter box, piping, equipment and manpower. These fees are referred to as Connection Fees and are established as follows:

   Residential                                                                      Commercial

3/4"     $   340                                                                    3/4"     $   340                   
1"        $   500                                                                    1"        $   500
1 1/2"  $1,050                                                                    1 1/2"  $1,050
2"        $1,325                                                                    2"        $1,325
3"        $2,000                                                                    3"        $2,000
4"        $3,000                                                                    4"        $3,000
6"        $4,500                                                                    6"        $4,500


DEPOSIT FEE

All customers are required to pay deposits before service can begin. All deposits will be refunded once the final balance has been paid on closing accounts. Deposits have been established by the Dare County Board of Commissioners as follows:

3/4"     $   107.00
1"        $   139.30
1 1/2"  $   275.00
2"        $1,278.00
3"        $1,847.50
4"        $2,417.50
6"        $2,417.50
Short Tap $56.00


EXPANDING AREA FEE AND POLICY (EAP FEE)

An Expanded Area Policy exists as follows:

  1. There is a $500 fee per commercial structure. The fee for shopping centers and malls is $500 per business in structure.

  2. Developers of condominium-apartment complexes must install distribution lines, grant adequate service rights of way and pay commercial rates.


SPECIAL WATER LINE ASSESSMENT FEE (IF APPLICABLE)

If a water line does not exist on your street and you would like County water service on your street, a Special Assessment fee may be required for the installation of new water line(s) and fire hydrants.


SPECIAL REQUEST TO DISCONTINUE WATER SERVICE

Once you request water service to begin, pay the Initial Impact Fee, Connection Fee, the Deposit Fee and any other required fees, water service will be installed and begin.

From the date of installation, whether water is or is not used, you will be charged a base bill.

If you wish to discontinue water service, the water meter will be pulled and your account will be closed. If you decide to resume water service, a new connection fee and security deposit is required based on the meter size, and then you will be reconnected to the water system.


ONLINE BILL PAYMENTS

Utility bill payments must be made not less than 24 hours prior to a due date or disconnection date to allow sufficient time for processing. Payments made less than 24 hours prior to 12:01 a.m. on the due date or disconnection date may not be processed in time to prevent late charges or disconnection of service for nonpayment of the bill.

Example #1: If your due date is the 22nd of the month, you should enter your payment no later than midnight on the 20th.

Example #2: If your disconnect notice states “Pay before shutoff date of 08/08/2005,” you should enter your payment no later than midnight on the 6th. You must pay at least the minimum amount due as shown on the disconnect notice to avoid disconnection.

Online payments are processed by 8:00 a.m. each business day. If your payment does not appear on that morning’s batch, your account may be subject to late penalties and/or disconnection of service.

Click here to make an online water bill payment
 

Updated page on September 19, 2005