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Phase 2 Guidance for Business Operations
(Begins 5 p.m. May 22)

Phase 2 Frequently Asked Questions 

  • Some businesses will remain closed in Phase 2 including: bars; night clubs; gyms and indoor fitness facilities; indoor entertainment venues such as movie theaters, and bowling alleys. 

  • Certain businesses will be open at limited capacity with other requirements and recommendations including: restaurants at 50% dine-in capacity with distancing and cleaning requirements; personal care businesses, including salons and barbers, at 50% capacity with distancing and cleaning requirements; pools at 50% capacity with distancing and cleaning requirements. Employees of personal care businesses (grooming, massage, and tattoo businesses) will be required to wear face coverings and put at least six feet of distance between customers at 50 percent reduced occupancy. 

  • Indoor and outdoor pools can open with 50 percent reduced occupancy while following specific public health requirements

  • Childcare facilities, day camps and overnight camps are allowed to be open with enhanced cleaning and screening requirements. Retail businesses allowed to open in Phase 1 at 50% capacity will continue at that level. 

The North Carolina Department of Health & Human Services (NCDHHS) has released industry-specific guidance outlining requirements and recommendations for opening. Click the industry below for more information.

Personal Care - Salons, Massage, Barber, Tattoo
Camps & Childcare
Public Pools & Spas
Weddings, Places of Worship & Religious Services
Large Venues

Frequently Asked Questions

Do my employees have to wear a facemask?
Can my business require face coverings or masks?
Should my employees wear gloves?
How do I clean and disinfect my business?
What types of cleaning products should I use?
Should I be checking employees temperatures before they come to work?
What if an employee has a fever?
How do I handle personal protective equipment (PPE) waste?
What do I do if an employee tests positive for COVID-19?
If employees have been exposed but are not showing symptoms, should I allow them to work?
Will I be informed if a patron of my business tests positive for COVID-19 and what do I do then?
What do I do if a guest informs me they tested positive and is staying in one of our rental homes or hotel rooms?
Is there special cleaning that is needed for a hotel room or home where a person stayed who was positive for COVID-19?
Can my business provide continental breakfast bars or happy hour?


Guidance for Business Operations
Count On Me NC Program
Face Coverings
Social Distancing
Economic Support for Businesses and Employees