Dare County is taking actions to prevent the spread of COVID-19 by practicing social distancing and offering services in alternative ways. As the situation progresses, office closures may occur, however, services will continue to be provided. For any type of service, please call the department or office before you visit to reduce the need for in-person interactions. While there may be changes to some programs and services, County staff will continue to provide essential operations for our residents and businesses. For a full listing of departments and online services, visit www.darenc.com/covidservices.
- Outdoor restrooms at ALL Dare County facilities are closed until further notice.
- The Rodanthe Public Beach Access is open. Please remember, social distancing doesn't end when you hit the sand, spread out to slow the spread! Stay 6 feet apart.
- Parks are open but playgrounds remain closed. This includes playgrounds in Manns Harbor, Avon, Kill Devil Hills, the Rodanthe Community Center Playground and the playground at Wescott Park.
- The Fessenden Center Skate Park and the Kitty Hawk Dog Park are open. Please respect social distancing guidelines. The Roanoke Island Dog Park is closed temporarily due to construction.
- The Old Swimming Hole on Roanoke Island is open. Lifeguard available 7 days a week from 11 a.m. to 6 p.m. beginning Memorial Day weekend.
- For updates regarding the COVID-19 response in Dare County, please visit DareNC.com.
To protect our citizens and staff, we ask you to call or email the office to ask how we can assist you remotely. Staff are available from 9 a.m. to 5 p.m.
Bulk waste permits are currently not available from the office due to the temporary closure of the Kitty Hawk facility.
Town Facilities-Town facilities remain closed to the public and all Town Hall business is being conducted via phone, email, fax, or other virtual means. In the event of an emergency, please call 911.
Building Inspections-Building inspections are still being conducted, however, meetings in person with the Building Inspector on-site are limited. Inspection requests should be called in to the Planning & Code Enforcement Department by calling 252-261-2394 ext. 3 or email Dabni Shelton, Permit Officer at firstname.lastname@example.org. Permit applications can be submitted online by utilizing the link to Citizenserve on the Town website: https://www.southernshores-nc.gov/online-permit-submittals/. Feel free to call the Planning & Code Enforcement Department at 252-261-2394 ext. 3 should you have any questions.
Police Department-The Southern Shores Police Department would like you to be aware of possible scams/fraud attempts in the coming weeks, as it relates to COVID19 Economic Impact Payments from the Federal Gov’t. Please read the attached press release from the US Secret Service Charlotte Office. https://www.southernshores-nc.gov/wp-content/uploads/2020/04/COVID-19-Press-release-CHAFO-040320.pdf
Town offices are open normal business hours. 8:30 am to 5:00 pm. Face-to-face contact is being limited. Before visiting any Kitty Hawk office, please check the appropriate website or call to discuss the best way to conduct business. For contact information, please visit https://www.kittyhawknc.gov/coronavirus-disease/.
Department Contact Information:
Town Hall and Planning
Kitty Hawk Police Department
As always, call 911 for any emergency. Non-emergency calls can be made to Dare Central at 252-473-3444.
Kitty Hawk Fire Department
Kitty Hawk Public Works
Kill Devil Hills’ Town offices are accessible by appointment only. All Town Departments have made adjustments to continue serving you in a safe, yet, proficient manner. Many services can be conducted by phone, email, fax, or by using our website. If you have business that requires an in person visit, please call or email us to schedule appointment. Please visit our website, www.kdhnc.com for each Department’s contact information.
Water disconnections for nonpayment are suspended until 6/1/20. In addition, no new penalties or late fees will be applied during this time. However, customers are still responsible for making payments for water services. If you would like to set up a six-month payment plan, contact our Public Services Department at 252-480-4080. More information can also be found on the Town’s website.
The Town’s Dry Trash Drop Off and Recycle Center is open; however, there is a temporary change in the hours of operation as well as implemented guidelines for use. For more information, please visit: www.kdhnc.com/DocumentCenter/
Town of Nags Head employees are working hard to ensure the services that our residents depend on continue uninterrupted during these challenging times. Please continue to conduct your business with the Town via the phone or online. More information is available at nagsheadnc.gov/coronavirus or by calling 252-441-5508.
Links to information regarding unemployment assistance and aid for businesses can also be found at nagshadnc.gov/coronavirus.
If you need to conduct business with the Town’s Public Works Department, please call the office at 242-441-1122 to make arrangements to have staff help you prior to physically visiting the office. You will be instructed over the phone on the safest and most efficient way to conduct your business with the Town. This also includes use of the bulk item/brush collection yard.
The Town’s skateboard park, located on the site of the YMCA, is now closed. The playgrounds at Dowdy Park, Town Park, and Whalebone Park remain closed. Those parks, as well as the dog park, remain open. However, we ask that the public follow social distancing guidelines when visiting these properties.
The Town of Nags Head has suspended residential water account disconnections for nonpayment until June 1, 2020. In addition, no new penalties or late fees will be applied during this time. For more information, visit www.nagsheadnc.gov/coronavirus.
Town Hall – Please call 473-2133 first to see if your item can be handled over the phone, online, or via other means. Access to Town Hall is limited to urgent matters. You will need to ring the doorbell and use the intercom prior to entry.
Police Department – If you have an emergency, dial 911. Please call 473-2069 for non-emergency assistance during weekdays or 473-3444 after hours. Access to the Police Department is limited to urgent matters. You will need to ring the doorbell and use the intercom prior to entry during weekdays. There is a call box for after-hours use located at the police department entrance.
Water and Sewer – Place utility payments in the drop box on the side of Town Hall or mail to P.O. Box 246 in Manteo. You can pay online at HTTPS://WWW.PAYBILL.COM/TownOfManteo or by phone at 866-245-5285. The Town has suspended service disconnections, late fees, and penalties during this emergency. Water charges will still be billed. Payment plans are available.
Permits and Inspections – Permit applications and inspection requests can be sent via FAX to 473-2135, e-mailed to email@example.com, placed in the drop box on the side of Town Hall, or mailed to P.O. Box 246 in Manteo. Place permit fees in the drop box at Town Hall or mail to the PO box. Inspections are continuing, but only one contractor representative is allowed to attend.
Sanitation – Trash and recycling collection services are continuing on their normal schedules. Bulky item pick-up is restricted to Monday and Thursday only.
Public Facilities – Town parks, waterfront boardwalks, and public restrooms are open. Park visitors are expected to avoid crowd-gathering and maintain social distancing. The Downtown Marina is open. Town playgrounds and museums are closed until further notice.
Special Events – Both the 4th of July and Dare Day events have been cancelled but we plan to return in 2021. The Downtown Market, formerly known as the Farmer’s Market, has been postponed until further notice.
Beginning May 22, the following services will be available:
Restrooms at the Fort Raleigh Visitor Center, Wright Brothers pavilion, Cape Hatteras beach and sound-side parking areas and visitor centers (visitor centers will not be open).
Camping, with limited capacity will be available at Cape Hatteras campgrounds; however, campsite reservations and payments will only be available online. Staff will not be available to take payment at the campground and site availability will be limited - campers must use www.recreation.gov for making campground reservations and payments.
Trash services in some locations - everyone is encouraged to "pack it in, pack it out" as trash service will remain limited.
Beginning May 23, the following services will be available:
Lifeguard services at Coquina Beach, Cape Hatteras Lighthouse Beach, Frisco Beach, and Ocracoke Beach.
With public health in mind, the following facilities and activities remain closed:
Fort Raleigh, Wright Brothers and Cape Hatteras Visitor Centers and bookstores.
The Lost Colony at Fort Raleigh
The Avon Pier
Bodie Island lighthouse climbing
Cape Hatteras lighthouse climbing
In-person off-road vehicle permit sales offices; permits are available 24/7 at www.recreation.gov. Permits should be printed and placed in vehicle. Ramp status updates can be found at http://go.nps.gov/beachaccess.
In-person interpretive programs
As services are limited, the National Park Service urges visitors to continue to practice Leave No Trace principles, including pack-in and pack-out, to keep outdoor spaces safe and healthy.
For National Park Service COVID-19 updates, visit www.nps.gov/coronavirus.
All Dare County Schools will remain closed for the rest of the school year as directed by Governor Cooper's Executive Order.
Athletic events have been suspended as a result of the decision made by the North Carolina High School Athletic Association.
Dare County Schools has created a website for parents, students and staff to get the latest information on how COVID-19 is impacting our schools. Please visit www.daretolearn.org and click on the link for COVID-19 Updates.
As of March 23, all students and teachers transitioned to remote online learning.
Visit www.daretolearn.org for more information on how to access remote learning options.
DCS Meal Program:
DCS is providing no cost meals to any child in Dare County under the age of 18.
Meals will be available for pick up from 11:30 a.m. until 1:00 p.m. at the three designated school sites: Cape Hatteras Elementary, First Flight Elementary, and Manteo Elementary. Multiple pick up stations will be set up in front of Cape Hatteras and Manteo Elementary Schools. First Flight Elementary School pick up stations will be located in the bus parking lot on the West side of the building (between FFES and FFMS).
“Grab and Go” no-contact procedures will be in place at these locations Tuesday and Thursday of each week. Meals will be packaged to cover breakfast and lunch over multiple days. (Thursday’s meal pick-up will provide lunch for that day, plus breakfast and lunch for Friday and Monday, and breakfast for Tuesday the following week. Tuesday’s meal pick-up will include lunch for that day plus, breakfast and lunch for Wednesday and breakfast for Thursday.)
The Outer Banks Hospital is taking a purposeful and phased approach to increasing access to outpatient radiology and essential surgery cases that, if not taken care of within four weeks would cause harm to our patients. This defined process includes sterilization and cleaning protocols carried out by specially-trained environmental services teams who have ensured – and will continue to ensure – surfaces are fully sanitized. The phased approach also includes ongoing review and confirmation of adequate PPE and other supplies necessary to support team member and patient safety. Patient screening and testing are required 48-hours prior to surgery and strict protocols are in place to address positive results.
Most importantly, we encourage you to emphasize to your family, friends and neighbors that emergency care should not be delayed. There have been no changes in how we treat emergent cases, and necessary surgeries and procedures will not be delayed.
As essential care and services are phased in, we must all remember that COVID-19 remains a highly infectious respiratory virus without a vaccine or effective treatment. Our visitor restrictions and universal masking requirements remain in place. It is still important that we all continue to practice social distancing and proper hand hygiene, and that we stay home as much as possible to help stop the spread.
Beginning Thursday April 9, The Outer Banks Hospital will close the Main Lobby entrance. All outpatients should enter the building using the Medical Office Building entrance located on the north west corner of the hospital campus. The ED entrance remains open 24/7. This announcement is not a cause for alarm; it is simply a proactive measure to reduce resources needed to screen patients and team members at our entrances.
Per guidance from the Centers for Disease Control and Prevention as well as the North Carolina Department of Health and Human Services for COVID-19, testing is only done if you have fever or lower respiratory symptoms (cough, shortness of breath) and close contact with a confirmed COVID-19 case within the past 14 days; OR have fever and lower respiratory symptoms (cough, shortness of breath) and a negative rapid flu test. Testing is not recommended for those at home with mild cold-like symptoms. Practicing social distancing and staying home when you are sick will help us slow the spread of the virus.
Due to the spread of COVID-19 in eastern North Carolina, The Outer Banks Hospital is now prohibiting all visitors. To accommodate special circumstances on a case-by-case basis, the following areas will allow (after an on-site screening) ONE healthy adult visitor:
o Maternity and Postpartum Unit
o Clinics located inside the hospital
o End of life patients
o Discharge pickup
o Emergency departments – pediatric patients and patients requiring assistance only
o Other situations on a case-by-case basis
Our Outer Banks Medical Group clinics are allowing one healthy adult visitor per patient.
COA-Dare, along with the rest of the COA campus locations, transitioned to online course delivery on Monday, March 23. The college is operating on its normal schedule, from 8:00 a.m. to 4:30 p.m., Monday through Friday, but with limited staff at each location. There is one central point of entry at each location. For COA-Dare, please enter through the main entrance of the Russell Twiford Building.
In an effort to support COA students who may not have adequate internet access for online courses, the COA-Dare library and lab will be open from 8:00 a.m. to 4:30 p.m. Hours are subject to change as needed. R
Revisions to business operations and any further updates in response to COVID-19 will be posted on the COA website at www.albemarle.edu/coronavirus.