For information about current road conditions from the North Carolina Department of Transportation, visit or dial 511. When dialing 511 on weekdays from 8:15 a.m. to 7:45 p.m., weekends from 8:15 a.m. to 4:45 p.m. and state holidays from 9:15 a.m. until 4:45 p.m., callers speak directly with an operator who can answer traffic and travel-related questions. Overnight and during emergencies, travelers should go to for the latest travel information.

Seniors Health Insurance Information Program Logo

A SHIIP Volunteer will be able to answer your questions and do a Medicare check-up, BY APPOINTMENT ONLY. 

The Seniors' Health Insurance Information Program (SHIIP) was created by the North Carolina Department of Insurance to help senior citizens obtain free and unbiased counseling on Medicare health care products. Volunteers receive specialized training on how to answer questions about Medicare and insurance related issues through an innovative statewide program.

The Seniors' Health Insurance Information Program provides information about the following:

  • Medicare

  • Medicare supplements

  • Medicare Advantage

  • Medicare prescription drug plans

  • Long-term care insurance

  • Other health insurance concerns